 |
 |
 |
 |
 |
 |
 |
 |
 |
| |
WrightWay
Consulting Inc.
2909 47th Avenue North
St. Petersburg, Florida 33714
Phone: 727-577-7544
Toll-Free: 877-419-3545
Fax: 727-520-8130
Locate Us |
|
About WrightWay Consulting, Inc.
Meet the Staff | News
As responsible members of our community, it is our obligation to
provide goods and services in a professional, courteous, economical,
and timely manner.
In addition, to home medical equipment and a complete line of medical
supplies, we are also extensively involved in the evaluating, planning,
and construction of adaptive home modifications from simple ramps
and grab bars to sophisticated roll-in shower systems to complete
room additions utilizing the latest adaptive technology.
Meet the Staff
 |
William Wright - President and CEO
His sixteen years of home medical equipment/supply experience and 48 years of using wheeled mobility puts Bill in the rather unique position of being both a provider of equipment and supplies and a customer. "I have the ability to identify with our clients and their families from an emotional level and that is what makes the difference at WrightWay; that is the personal touch."
Email Bill » |
ˆ Back to top
 |
Candy Helber - Consultant, IT
Candy has WrightWay's undying gratitude for de-mystifying the computer and all the "tech stuff" that goes along with it. Candy arrived at WrightWay in the spring of 2003 and has kept the company ahead of the curve with technology related expertise. For a small company, we are fortunate to be blessed with the best in hardware and we have Candy to make sure it operates correctly. We have 11 desktop workstations, 4 laptops, printers, copy machines, not to mention our servers and Candy keeps all this equipment operating as it should. I'm sure everyone has had the typical experience with the company "IT person" who likes to keep everyone in the dark and acts as if computer technology was some kind of magic that the ordinary person would never understand. This is not the case at WrightWay, thanks to Candy. As a Microsoft Certified Systems Engineer since 2000, she has been able to help everyone here understand the technology and not to be fearful about asking questions and let's face it, if the network goes down, everything else comes to a screeching halt. Candy makes sure that there is no interruption of our delivery of products and services due to "technical difficulties" |
ˆ Back to top
 |
Cathy Weber - Manager, Client Services
Cathy joined Wrightway after retiring from teachng for 25 years in the Illinois public school system. Since joining Wrightway in 2000, Cathy has proven to be one of our most valuable assets. She, along with 3 other Intake Coordinators, handle most all orders for consumable supplies as well as assisting clients, family members, caregivers, and case managers with the process of choosing the correct product. She also manages our sampling program and when that occasional problem pops up, Cathy can be counted on to see it through to the solution.
Email Cathy » |
ˆ Back to top
 |
Clint Gannaway - Manager, Home Modifications/Equipment Technology
Since Clint joined WrightWay in the fall of 2001, he has experienced hundreds of hours of training with a variety of equipment. From Powerchairs and Scooters to Ceiling Lift and Transfer Systems to Modular Ramp Systems, DME is Clint's specialty and he is responsible for evaluating and providing clients with the required piece of equipment. He also functions as an integral part of WrightWay's home assessment and modification team. In addition to the many direct service duties, Clint is chairperson of the WrightWay Safety Committee and is responsible for new employee orientation on safety and infection control and also and presents appropriate in-service training on equipment to all staff. Clint resides in north Pinellas County with his wife Natasha and son, Maxwell.
Email Clint » |
ˆ Back to top
 |
Curtis O'Bryan - Warehouse Technician
As the number of different products available from WrightWay increases, so does the demands on the warehouse staff. It became clear during the spring of 2006 that we were going to need additional help and since Curtis had already been working on a "as needed" basis for a while, it was a easy transition to a part time position. Curtis is a Navy veteran and has had significant experience with shipping and receiving, stock rotation as well as building maintenance and although his duties do not include direct client services, he can be relied upon to handle his warehouse duties with the care needed to ensure that our customers receive the correct product in perfect condition. When he is not working in the warehouse, Curtis is enrolled at the Ultimate Medical Academy in the x-ray technician curriculum and expects to graduate in the spring of 2007. |
ˆ Back to top
 |
Ed Sester - Vice President/Operations Manager
Ed began his journey at WrightWay in November of 2001. He was originally hired on as billing specialist but Ed's talents for administration were quickly recognized and he eventually was promoted to Operations Manager in December of 2002. In this capacity, Ed oversees all the everyday operations of WrightWay and expedites all the state medicaid billing and assists with the Medicare Part B billing, as well. Ed's additional duties include serving on the Performance Measurement Committee and coordinating the various staff development programs at WrightWay. With the ever increasing size and scope of services at WrightWay, as well as preparation for the accreditation survey, it became clear that WrightWay needed an additional corporate director and Ed was promoted to Vice President in early 2006.
Email Ed » |
ˆ Back to top
 |
Joe Jacoby - Manager, Accounting
Joe has been employed with WrightWay since February, 2002 as our Accounting Manager and Senior Purchasing Agent. Among his other talents, Joe has the ability to get the best prices possible from the manufacturers of the many products we offer and, in doing so, enables us to pass this savings on to our customers. Joe, who is from the Pittsburgh, PA area is a Steelers fan and enjoys meeting new people. Like the rest of the staff at WrightWay, Joe looks forward to serving even more customers from our new website's online store. |
ˆ Back to top
 |
John Mooney - Manager, Warehouse
John has 25 years experience in shipping/receiving, delivery, and inventory control covering virtually all phases of warehouse operations. A stint as a Training Instructor for the Sunrise Community in St Petersburg helped develop sensitivity for those with physical challenges. John’s goal is to establish and maintain a warehouse environment that allows needed items to be quickly and efficiently delivered to our clients. John is a Viet Nam-era Army veteran and a 1978 graduate of Philadelphia Community College. He is happily married to his wife June.
Email John » |
ˆ Back to top
 |
Kerrie Kuper-Barthelette - Intake Coordinator
Kerrie has only been with WrightWay less than 6 months and she already has made her mark with staff and clients, alike. As Intake Coordinator, Kerrie is primarily responsible for customer service with an emphasis on the disposable products which WrightWay offers. Among her other responsibilities at WrightWay, Kerrie is a member of the Safety Committee as well the Performance Measurement Committee but perhaps the most important part of Kerrie's job is to do follow up with all of WrightWay's new clients. Every week, Kerrie contacts clients, caregivers and/or families to insure that they have received their delivery, that the product they received was correct and to gain information on their general level of satisfaction with our services. Additionally, Kerrie gathers information from clients with regard to their level of readiness in the event of hurricanes or other disasters. WrightWay assist clients with county registration for "Special Needs" evacuation, transportation and shelter and we will, over the next few months, be cooperating with the various county emergency management agencies to insure there is not a repeat of problems encountered following Katrina. Kerrie has had experience working with individuals with disabilities during her years as an ALF Owner/Administrator and this is very evident in her work here. In her spare time, Kerrie raises and shows Whippets and has had many Top Winning Best in Show Champions over the years. She resides in St. Petersburg with husband Neil. |
ˆ Back to top
 |
Lettie E. Jones - Executive Administrative Assistant
After almost 25 years of service to the clients of a variety of State of Florida Departments, including Vocational Rehabilitation and the Dept of Children and Families, Lettie decided to try the private sector and all of WrightWay's clients are very fortunate that she made that decision. Lettie has been able to bring the special point of view of a social worker with her into a retail environment and everyone including our staff as well as our clients have received benefits from this move. In addition to being a very customer service and client centered person, Lettie also brings tremendous amount knowledge about medical equipment and supplies to the company. She also functions as WrightWay's backup billing professional, our HIPPA compliance and Privacy Officer, serves on WrightWay's Performance Measurement Committee and Records Review Committee. She also functions as the recording secretary for WrightWay's Professional Advisory and Ethics Committee and she is responsible for investigating any client complaints, if they arise. Lettie resides in Tampa, FL and, in her spare time, operates a pet-sitting service. |
ˆ Back to top
 |
Mark Scarfone - Foreman, Home Modifications
Mark has been involved with providing services to the clients of WrightWay since 2000 when he first underwent training in Canada for installation of Ceiling Lift and Transfer Systems. He often worked with one of WrightWay's subcontractor, R.J.M.C. Inc of St. Petersburg doing a variety of home modification projects. Since mid 2006, Mark has worked full time with WrightWay reorganizing our Home Modification Program to better serve our current clients and to expand services so that additional individuals can be served. Mark has been busy in the construction industry for the past 20 years most lately with the total renovation of condos on Naples beachfront property. Mark enjoyed the work but missed challenge of designing projects that enable individuals to be more independent in their home and, at the same time, be cost effective for the taxpayers of Florida. Currently, while Mark finishes course work that will result in his Florida General Contractor's license, he acts as a consultant on those modification projects that require permits be obtained by a G.C. Mark and his wife Angela have recently purchased a home in St. Petersburg and they along with Mark's mom will be moving in during the coming weeks. |
ˆ Back to top
 |
Mike Wise - Intake Coordinator
Like many of us at WrightWay, Mike is a transplant from the North. Born and raised in Chicago but with most of his immediate family already in St. Petersburg, Mike decided to make the big move south and ended up becoming one our all time best delivery technicians. Mike is approaching two years on the job with WrightWay and we couldn't be happier to have him here. Mike shares our views on the importance of customer service and goes out of his way frequently to make sure clients receive their products in a timely manner. When you consider Mike has anywhere from 150 to 175 stops a week and multiple packages at a client's home, it's a challenging position and Mike is more than up to the task. When he is not on the job, Mike and his wife enjoy shopping garage sales and are also very active in their church. |
ˆ Back to top
 |
Mike Bradford - Delivery Technician
Mike joined the WrightWay team during April of 2003 and has developed into a very dependable employee who is willing to accept any assignment and carry it out with positive results. In addition to delivery responsibilities when the need arises, Mike assists the equipment staff with the delivery and setup of modular ramp systems and also helps out delivery technicians with the loading of delivery vehicles with products from the warehouse, works with our mapping software to establish the most direct routes for product delivery. When he is not busy with all of these duties, Mike answers the phone and greets everyone who comes through the front door and makes sure they are directed to the correct office. When Mike is not putting in hours at WrightWay, he designs and assembles jewelry for sale in a variety of places around the county. Mike is single and resides in St. Petersburg |
ˆ Back to top
 |
Renee Worlds - Intake Coordinator
WrightWay's best Christmas present this year was Renee joining our staff. Renee, a life long resident of St. Pete began work the week after Christmas and has already become a valuable asset to the company. Renee has completed courses in billing and coding and has had some other experience working in the healthcare field and with help from Cathy and Lettie, she is learning all about the products we offer and the clients we serve.
Renee is married and in her spare time (whenever that is) she operates a beauty salon in St. Petersburg. |
ˆ Back to top
 |
Vince Scruci - Outside Sales Rep
Although Vince is fairly new to WrightWay, he is by no means a novice in the field of Home Medical Equipment and Supplies. Vince brings 15 years of sales and marketing experience with him to WrightWay and he feels as we do; that a high degree of customer service and satisfaction is the most valuable commodity that we can provide. In addition to product knowledge, Vince has excellent communication skills and has been able to establish positive working relationships not only with customers but with case managers, support coordinators, discharge planners and other individuals who are involved with the delivery of services to our clients. Vince lives in St. Petersburg with his wife and children. |
ˆ Back to top
News
May 1, 2007
Wright's experience with disability helps in a business that serves others like himself, he said.
Spring 2007
WrightWay joins MedTrust of Tampa Bay
February 2007
WrightWay Consulting, Inc. Accredited
ˆ Back to top
|
|
|
