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Ordering InformationShipping Charges Currently, all items contained in the store are shipped for the flat fee. As items are added to the store, some will be shipped as part of the flat fee, and some will require extra shipping charges. On items that require shipping charges, you will be able to calculate what the shipping charges will be by inserting the item's weight and zip code of destination. If you have any questions regarding shipping charges, our customer service staff will glad to answer them. Return Policy Most items may be returned for exchange or refund within the following guidelines. Unopened consumable items may be returned for exchange or refund. So, be certain that you inspect the outside of the box to insure you have received the correct product and the correct size. Health Department regulations will not allow for the return of the following items: Bath or toileting equipment including bath seats, transfer benches, elevated toilet seats, toilet safety frames, urinals, bedpans, etc. If you have a question regarding return of a product you are ordering, our customer service staff will be glad to help you. Sales Tax Please make sure the physician is very clear on what product the RX is referencing and include the words "Medically Necessary". The best plan is for you to fax the Rx prior to purchase and our staff will determine if it can be used for this purpose. For further information, please contact our customer service staff. |
CURRENT NEWS
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